Legal notice

  1. Vaylon processes orders within 1–3 business days and ships within 3–7 business days domestically and 7–14 business days internationally. Customers receive tracking information once orders are shipped. Shipping costs vary by location. Delays or damages caused by carriers or customs are not the responsibility of Vaylon. Customers are responsible for entering correct shipping details at checkout.

  2. By using the Vaylon website or purchasing from us, you agree to the following terms. These conditions are in place to protect both the customer and the brand and ensure a smooth shopping experience. General Use All content on the Vaylon website, including product descriptions, images, branding, and logos, is owned by Vaylon and may not be copied, reproduced, or used without permission. We reserve the right to update or modify the website, products, or services at any time without notice. Orders When you place an order, you agree that all information provided is accurate and complete. Vaylon reserves the right to refuse or cancel any order if there are issues such as pricing errors, suspected fraud, or incorrect customer details. Pricing & Availability All prices are listed in USD unless stated otherwise. We strive to ensure accurate pricing and availability, but errors may occur. In such cases, we reserve the right to correct the issue or cancel affected orders.
    1. Payments Payments must be completed at checkout before orders are processed. We accept secure payment methods provided through our payment processors. Vaylon is not responsible for any issues caused by third-party payment services. Shipping Orders are processed within 1–3 business days and shipped according to the estimated delivery times shown at checkout. Delivery times may vary depending on location and carrier conditions. Vaylon is not responsible for delays caused by shipping carriers, customs, weather, or other external factors. Customers are responsible for providing correct shipping information. Returns & Refunds Returns are accepted within the stated return window, provided items are unused and in original condition. Refunds are issued after inspection. Vaylon may reject returns that do not meet requirements. Certain items such as final sale or custom products may not be eligible for return. Liability Vaylon is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are provided “as is” unless otherwise stated.

      1. Account Responsibility If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account. Intellectual Property All intellectual property, including brand name, designs, graphics, and content, belongs to Vaylon. Unauthorized use is strictly prohibited. Changes to Terms We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms. Contact For any questions regarding these Terms & Conditions, you may contact Vaylon support through the official contact page or email.